CLICK HERE TO APPLY
About Thrive Physical Therapy
Thrive Physical Therapy is excited to be looking for our next Front Desk Coordinator. We are a boutique physical therapist-owned outpatient physical therapy clinic located between the North End and Highlands neighborhoods in Boise, Idaho. We’ve received awards from the Idaho Statesman’s Boise Favorites contest. Being recognized as Boise’s favorite physical therapy clinic in both 2024 (Silver), and 2025 (Gold) has been such a high honor. Our deliberate and personalized approach encourages both patients and our team to embrace life with intention.
Workplace Culture:
- Beautiful spa-like setting
- Lively, positive and fun atmosphere
- Safe & respectful work environment
- Professional co-workers who prioritize collaboration over competition
- A community of wonderful patients and referral sources
About the position:
We are seeking a dynamic & personable team player for the front desk position. Front desk knowledge and experience preferred as well as the ability to work the closing shift. Must have an ability to connect with multiple people each day while assuring administrative tasks are completed with professionalism, timeliness and organization. The front desk coordinator is the first point of contact for our patients. The position is responsible for greeting patients, answering phones, scheduling referrals and ongoing patient appointments, assuring all therapist schedules are filled, completing administrative processing (authorizations and verifications) and managing reports and patient record keeping. We are seeking an individual who is personable and naturally friendly, bright and inquisitive and an excellent communicator. The ability to support patients, answer their questions and lead them in directions to solve issues they may have, is essential.
CLICK HERE TO APPLY
Your Qualifications:
- Front desk experience in a medical setting preferred but not required
- Must be able to work the closing shift
- Proficient computer and typing skills and software knowledge
- Ability to quickly learn and adapt to new computer programs
- Must have exceptional oral and written communication skills
- Demonstrated excellent customer service skills with formal training preferred
- Will embrace inbound and outbound calling
- Able to work independently and take initiative
- Able to manage time and prioritize the workflow
- Detail oriented and able to complete administrative tasks with accuracy and proficiency
- Ability to remain calm under pressure and demonstrate a strong work ethic
- A team player who is open to feedback and ideas
- Skilled in simultaneous task completion and prioritization
Job Category:
- This position is 25-30 hours per week. The ideal candidate will be able to flex hours up to cover vacations for the other Front Desk Coordinator.
- Three Quarter Time (30-34 hours/week) or Part Time (20-29 hours/week)
Wage:
- Hourly: $16-19 starting wage, depending on experience
Benefits:
- Employer sponsored Medical, Dental and Vision Insurance (prorated for Three-Quarter Time only)
- Paid Time Off
- Retirement plan
- Employee access to discounted hospital, accident, short-term disability and cancer insurance policies through AFLAC
Our Mission:
Providing Comprehensive and Empowering Guidance for Engaged Patients who want to THRIVE