Patient Portal

Patient Portal: How to Access

We’re so excited to announce that our Patient Portal has gone live! In the portal, you’ll be able to fill out intake forms, check your appointments, view medical records, pay your bill and even chat with your physical therapist!

1. Receive the portal invitation email

First, we gather the information we need and will then email you a Patient Portal Invitation. If you don’t find it in your inbox, please check your spam folder. If it ended up in spam, please mark front-desk@thriveptpilates.com as safe or add this email address to your contacts. To register as a new user, click the link in the email.

2. Register as a new User

Next, click the ‘Register as a new User’ button.

3. Create your new account

Now, make note of your ‘account number’ from the portal invitation email. Enter your account number, the same Email address, and create a password. Then click “Register”.

4. Verify your email address

After you’ve created your account, you’ll receive an email to verify your registration. Click the link or paste it in your browser to verify.

Once verified, you’ll receive this alert:

5. Log in to the patient portal

Finally, your account number and password are all you need to log in to the patient portal. The account number won’t change, even if you come in for a new problem down the road. You can always change your password in the Account tab.

6. Complete Intake Paperwork

If you’re a new or returning patient, we’ll add forms to the portal under the paperwork tab for you to complete and finalize. Please complete all forms as soon as possible.

You’ll also be able to view appointments, make payments, view medical records and initiate a chat with your physical therapist. We hope you find this feature helpful!

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